Check account and download access
Sign in, verify your email, confirm trial or subscription access when required, and use the download page for the latest active Windows build.
Whiteout Survival Bot Setup Troubleshooting
Most WOS Bot setup issues are easier to isolate when you check account access, emulator settings, game language, graphics, subscription state, and the current Windows build in order.
Troubleshoot WOS Bot setup
Re-check MuMu Player settings
Use 720x1280 resolution, 320 DPI, 2 CPU cores, 2 GB RAM, English language, Snowfall disabled, Day/Night Cycle disabled, and graphics below Ultra.
Use support when the issue is account-specific
If billing, trial eligibility, download access, or account state looks wrong, contact support instead of repeatedly reinstalling the bot.